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February 13, 2023
Question

Error with 2022 TT H&B Desktop, Illinois return

  • February 13, 2023
  • 1 reply
  • 0 views

Attempting to print a completed Illinois income filing (won't permit e-file) the program keeps finding errors like "Col D-FeD ID Number must be entered" and "1040/1040SR Wks: Virtual currency check boxes must be entered" and any number of others; even if I *guess* at a correction (there is no explanation to what these mean), it verifies there are no more errors, then finds another error if I attempt to print.

 

Is this like a request a refund and start over with something else thing, or like a "they'll fix it soon" kind of thing, or what do I do here?  I can't find any way to contact TT directly or report an issue.

    1 reply

    February 13, 2023

    It's possible that your return includes a tax form that is not yet available for filing. Please refer to the following Help Article to confirm all forms you are filing are available and ready to print:  When will my individual tax forms be available in TurboTax?

     

    If the above does not offer a resolution for you, please contact us via phone so that we can offer additional assistance.  To speak with a TurboTax Expert, refer to the instructions here:  How do I contact TurboTax?

     

     

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