Feedback: I am a California resident and am required to input my county of residence. Every time you update the software, that information is removed from my return.

Forum|Forum|3 years ago
March 16, 2023
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TurboTax Online

rjs

Employee

Thank you for your feedback. I have forwarded it to the community moderators, who will pass it on to the appropriate group in TurboTax.

Tom JrAuthor

This is still a problem in the current version of TurboTax (i.e., Every time you update software, the county of residence is removed from the California Information Worksheet). Please fix! It is VERY annoying to see that red exclamation point by the worksheet requiring me to re-input information I have input several times before.

Tom JrAuthor

Last week, the software update worked properly and the county in California did not require an update. This week (January 24-25), the update once again blanked out the county in California. Please fix! This has been a problem for at least the past two years (and I think three).