Filing my state of NE taxes. I’m getting an error, “Form PTC: Part B Parcel ID Number The Parcel ID Number must be 9 digits.” The ID is 10 digits. Can this be updated?

Forum|Forum|4 years ago
February 1, 2022
9 replies
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The state rejected my return when I inputted 9 digits, leaving off the leading 0

TurboTax Deluxe Online

LenaH

Yes. If your return is getting rejected due to the state identification number, use the federal ID number in Box b of your W-2.

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darian548963Author

It’s not the state ID number.. It is my parcel ID for the Nebraska Property Tax Incentive Act Credit Computation (Form PTC). The turbo tax app incorrectly says this ID is 9 digits (it’s 10) and won’t let me e-file when inputting the full 10 digit number.

ErnieS0

Try going back into Nebraska again and re-enter your number. If you are getting the issue on the app, try logging in through a browser window at https://turbotax.intuit.com/.

TurboTax Online gave me an error message saying it needs a 10 digit property tax number so TurboTax knows it's a 10-digit number.

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miker1991

Same problem. Turbotax knows it should be 10 for certain counties based on prefix #. Turbotax would only let my state efile go thru if I left the "0" off the beginning of the parcel #. So, I e-filed it with 9 digits and NE rejected it. This is the message I got from Turbotax why it was rejected: "
What happened

FPTC-0016 - If NECountyNum (line 4b) equals 1, 2, 4, 6, 7, 8, 10, 11, 13, 14, 15, 18, 19, 20, 22, 23, 24, 25, 26, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 39, 40, 41, 42, 43, 44, 45, 48, 49, 50, 51, 53, 54, 55, 56, 57, 59, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 73, 74, 75, 76, 78, 79, 80, 81, 83, 84, 85, 86, 87, 88, 90, 91 or 92 then ParcelNum (line 4c) must be 10 digits.

I'm in county # 93. So Turbotax's rule for that county is it should be 9 digits. It will only let me submit the e-file with 9 digits. The rule needs to be updated for county 93 to be added into the list as a 10 digit # also. This would allow the turbotax software to allow 10 digits that way Nebraska will accept my state return.

Turbotax - update the rule an add county 93 into the 10 digit rule and this should fix my problem. Might also want to check other counties too???

darian548963Author

Yep! I’m county 5. Hoping this gets resolved so I don’t have to file by mail.

miker1991

For sure! Hopefully someone from TurboTax is checking on this. Not like we paid $20 to efile and it's the softwares issue why it won't let it go thru. A refund should be in order if I have to type everything in NEBFILE or paper file the return.

Kyle Hall

My Parcel ID is 9 digits, and turbo tax is telling me it is supposed to be 10 digits. My ID already has a 0 at the beginning of it .... Hmmm... I am in sarpy county (#59) .... im not sure really what to do. I am going to submit/file them and see what happens.

darian548963Author

They rejected mine and I ended up mailing mine in because I never heard anything back from turbo tax. Hopefully yours works!

miker1991

I'm still holding out for an update from TurboTax. Nebraska is so slow at processing paper returns. I probably should just paper file and ask for a refund from TurboTax because it doesn't seem like they are too quick to fix it.

deaconjoe

I'm having the same problem but filing from Lancaster and it's supposed to be ten digits -- my property tax id is shown as 13 digits with three 0's on the end. I've tried it with all 13 digits and with just 10 -- the three 0's left off, but TT considers it an error and won't let me e-file. I've tried numerous messages to the "Digital Assistant" but to no avail. I've printed and can mail my return, but feel like I've paid to be able to e-file -- and of course can find no way to contact TT directly.

CulzEden

Hello fellow frustrated Nebraskan. I just ran into this problem as well. I kept double-checking the Parcel ID number. It is correct and has the correct number of digits according to NE. But is was not accepted by turbotax. So, I added zeros before my ID number "00-00-XXX-XXX-XXX." All I can tell you is that turbotax accepted the new number. Hopefully Nebraska will accept it too. My fingers are crossed. Good luck to you.

ksaony

I am currently attempting to e-fil for me 2022 taxes, but i'm stuck. PTC is asking for a 10 digit parcel number. I live in Lancaster County Nebraska and my parcel number consists of 13 digits xx-xx-xxx-xxx-xxx. Confirmed the numbers with the treasurer and assessors office. Turbo Tax please fix this issue!

Drew3739

We had that same problem. Kept saying that our parcel number ID was 10 digits. We went to the website to see what our county (Lancaster) was in the alphabetical list. We were #55. Went back in and changed it and problem solved.

JoshP123456

Did the state accept the extra 0

AnitaTaxPro123

Make sure you have the correct County Number: https://revenue.nebraska.gov/about/county-parcel-id-search

Steve217

It's a glitch in the software set up that asks the user to correct the Parcel ID number only. The TurboTax prompt should be asking users to check both the county number they entered and the Parcel ID number for errors, but it doesn't.

TurboTax can fix this problem by modifying the drop down menu for selecting the county in this section to include both the county number and the county name (example "55 - Lancaster"). TurboTax also needs to change the error prompt on the Parcel ID to ask the users to check both the county number they entered and the Parcel ID number for errors.

This problem is compounded by the State of Nebraska using two completely different county numbering systems. The Department of Motor Vehicles uses one system that Nebraskans are very familiar with as the DMV county numbering system is used on vehicle license plates. The DMV numbering system is based on the population size of the different counties and is numbered from largest to smallest. The Nebraska Dept. of Revenue uses a different alphabetical numbering system that no one is familiar with. Incorrectly entering your DMV county number in this section may trigger an error prompt to correct the Parcel ID number. What actually needs corrected is the county number, not the Parcel ID.

TurboTax needs to fix this, a big thumbs down for letting it fester for a third tax season.