Skip to main content
April 3, 2024
Question

Getting this error "Return cannot be e-filed when the sum of Illinois wages plus out of state wages on all W-2s does not equal total wages reported on IL schedule CR." How do I correct this in the TurboTax desktop?

  • April 3, 2024
  • 3 replies
  • 0 views
No text available

    3 replies

    JohnB5677
    April 3, 2024

    Please clarify your question.

    Unfortunately, we can't see your tax return to see where you have a problem, so I'll have to ask you a couple of questions.

     

    • Do you live in Illinois?
    • Did you live in Illinois all year (2023)?
    • Did you work in other states?
    • Dose the total for Illinois income equal the total earned in Illinois and all other states?

    Please contact us again with any additional questions or to provide some additional details.

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    RMV611Author
    April 4, 2024
    • Do you live in Illinois?-----Yes
    • Did you live in Illinois all year (2023)?-----Yes
    • Did you work in other states?-----No. Only worked in IL. The other state income is from gas royalties in PA.
    • Dose the total for Illinois income equal the total earned in Illinois and all other states?-----I'm not sure

     

    Here is my token ID. Can you help me figure out? 

    Your token number is: 1226780

     

    Thanks!

    JohnB5677
    April 4, 2024

    I ran your Token file, and when I ran the Federal Review I got the same error message that you did .

     

    • I went back and checked all of the numbers, but didn't change anything.
    • I then ran the Federal Review again.
    • I did not get the same error a second time.
    • I've made multiple attempts and can not reproduce it.

    What have you experienced?

    @RMV611 

     

     

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    Employee
    April 3, 2024

    Suggestion: look at Line 1 of your Illinois Schedule CR and see if the amounts in columns A & B match the amounts on your W-2's.  If the Schedule CR amounts are a dollar or two too high, then you're probably dealing with a rounding error.  (You will note that the Schedule CR asks for "whole dollars only".)

     

    If the rounding results in the Schedule CR amount being only a dollar too high, the computer will reject your return.  If that's what's happening, just reduce the amounts by a dollar and your return should go through.

    **Answers are correct to the best of my ability but do not constitute tax or legal advice.
    AmyC
    Employee
    April 8, 2024

    Yes, you can file them separately. PA is a standalone state so there is no concern. See more here.

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"