Question

Help, every time I try to complete my taxes it says it "didn't go through". This is my first time doing this and I am kinda scared. I am an international student. Help.

Forum|Forum|5 years ago
June 26, 2020
1 reply
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I've done it all: paid what was needed and entered my refund information. When I try to "e-file" it says that it "is having difficulty recognizing the data in the return you are sending". I've double-checked everything and everything is right.

At the end, when filing, it asks for 2018 tax info but I don't have any (I didn't have taxes that year). Then it proceeds to ask for a way of identification, Driver's ID or State ID, but I am an international student and don't have any.

Please help me, I am truly nervous and scared. I don't know how to proceed.

TurboTax Deluxe Online

M

mesquitebean

Employee

@ kevolivas wrote: "I am an international student."

First you need to determine if you can even use TurboTax to prepare a return. TurboTax can only prepare returns for US citizens and "resident aliens for tax purposes." What is your citizenship status? If you are not a US citizen, then you need to know how you are classified for tax purposes. TurboTax cannot prepare returns for non-resident aliens, since it cannot prepare the Form 1040NR/NR-EZ. If it turns out you are a non-resident alien, then TurboTax has an affiliate partner Sprintax (one "t") that prepares returns for international filers who need Form 1040NR/NR-EZ.

What country are you from?
What type of visa are/were you under?
What dates were you in the US during 2019 and prior years?
Are you still in the USA now?
Are you married?

Once you answer those questions, I'll ask someone familiar with international filing to advise you on what all you will need to do.

M

mesquitebean

Employee

@ kevolivas Oops! I forgot to ask you what type of visa you are/were under in the USA. I've now added it to the list of questions I asked you above. Also, are you still in the USA now?