HICR-001 Attach a binary file

Forum|Forum|4 years ago
February 23, 2022
3 replies
0 views

I get the following error code: HICR-001 - If Line Income Tax paid to other state or country [IncTaxPaidToOtherStateOrCntry] is greater than zero on the Schedule CR, then binary attachment(s) with the file name beginning with 'TaxPaidAnotherState' must be present.

How do I attach this binary file? I added the documents to my "Documents" section in TurboTax Online, but I am not confident they were transmitted. I saw some other posts that mentioned that attaching files is not possible (but the error message seems to indicate otherwise). Is there something else I should be doing or am I good?

elliottbolzan

I've had the same issue for a week and have spoken to two TurboTax specialists on the phone. In my most recent call today, I was told this was a bug and to file by mail.

This is unacceptable: we've paid for the software, it's clearly a bug, and TurboTax should make the appropriate change to allow for the attaching of another file (in my case, another state return).

To clarify, I haven't used the "My Documents" functionality. It seems to me like this should not be necessary; TurboTax is simply failing to attach the other states' returns to the Hawaii one like it should.

CarissaM

The fee for Turbo Tax is to use the program, not an e-filing fee. If customer support advised to file by mail, this is the way you will need to file.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

Wesley helm

IM HAVING THE SAME ISSUE ANY UPDATE OR SOLUTION

JamesG1

On the Hawaii state income tax return, are you reporting a Credit for income tax paid to other states and countries?

The TaxBook page HI-9 states:

Text

Description automatically generated

I wonder whether the "attached binary file" that is referred to is the non-resident state tax state tax return for which you are qualifying for the Credit for income tax paid to other states and countries?

What is the non-resident state tax return that you are filing? Please clarify.

@Wesley helm

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

Ewa4

I just received the same error message for my rejected 2023 Hawaii tax return:

HICR-001 - If Schedule CR Line 11 [Income Tax Paid To Other State Or Country] is greater than zero, then binary attachment(s) with the file name beginning with 'TaxPaidAnotherState' must be present

The tax return for the other state, North Dakota, is included in the PDF of the 2023 Hawaii tax return that I saved for record just before filing. So, it appears that the required information is included in the Hawaii tax return, but I don't know what TurboTax actually transmits to the state. What can be done to fix this problem and successfully e-file my Hawaii tax return?

Note that Intuit has already charged me $25 for e-filing the Hawaii tax return. I'd prefer to e-file, but if the response from TurboTax is to file by mail, then do I get a refund?