Skip to main content
May 27, 2025
Question

how can i confirm my delaware state tax return was accepted

  • May 27, 2025
  • 1 reply
  • 0 views
used TT e-file but now need to be able to prove my return was filed and accepted

1 reply

DoninGA
Employee
May 27, 2025

Did you e-file your state tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

vlainoAuthor
May 27, 2025

thanks - i knew the process and followed it.  i efiled and received the emails which i deleted once i saw the return was accepted by delaware.  now they are saying they never received it so i am trying to figure out if i can get a copy of those emails again

DoninGA
Employee
May 27, 2025

@vlaino You will need to contact TurboTax support and they should be able to supply you with the DCN (Document Control Number) for the state return that was e-filed.  Then provide that number to the state tax agent or one of their supervisors.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm