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3 replies

Employee
March 5, 2021

What is the exact error you are getting? Please let us know so we can fully assist you.

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March 7, 2021

I am getting the same error...it says Form IT 140 Adjusted Gross income includes an adjustment for Covid relief.  We are still working on updates related to this for WV and will remove this message once fixed.  Msg has been there for a week.  

 

 

 

 

Employee
March 8, 2021

What version of TurboTax are you using? You want to make sure your system is up-to-date so you will see the forms when they are available. 

 

 

Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering your information again. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox.

 

In addition to clearing your cache and cookies, you want to make sure your operating systems are up-to-date as well.

 

Please click the following links to learn more:

When will my forms be ready?

Using Windows Update to keep your system up-to-date

How to update Mac OS X

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March 19, 2023

Where can I enter information onto a supplemental form for AZ form 140, line 15, Non-Arizona municipal interest?

March 20, 2023

To enter your non-Arizona municipal interest in TurboTax Online:

  1. Sign in to your TurboTax Online account. This takes you to your Tax Home
  2. Open your return by selecting Continue or Pick up where you left off in the progress tracker in the center of the screen
  3. Select the dropdown to the right of State Taxes in the left pane
  4. Select Your State Returns
  5. Select Edit to the right or Arizona
  6. Scroll through the pages until you get to the Arizona Municipal Interest screen
  7. Enter any Federal Exempt Non-Arizona Municipal Interest Income in the appropriate box, then select Continue

@jeanjanu 

January 23, 2024

I'm trying to load 2023 premier CD and get "System error MSVCP140.dll and VCRUNTIME140.dll.  Can you help me?

 

CatinaT1
January 24, 2024

I believe this is a Microsoft error. You might want to google the error to find Microsoft's fix.

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