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March 27, 2022
Question

How does TurboTax get the "subtractions from federal income" amount?

  • March 27, 2022
  • 3 replies
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I am using Online Permier TurboTax.
I have to file taxes in 2 states. So when I am doing taxes for a state, TurboTax wants to know what portion of my federal income subtractions were for the state.
For example, the TurboTax screen says, "Subtractions from Federal Income" and shows $X for Federal and asks me to enter the state's portion.
The problem is, I cannot tell how TurboTax got the $X amount.
When I look at my Federal tax return, there is no amount that exactly matches $X so I am unable to determine which subtraction TurboTax is asking me about.
Is there a way to figure out exactly which subtractions from federal income is TurboTax asking about so I can accurately tell whether that subtraction was for state A or state B?
Thank you!

3 replies

March 27, 2022

Can you clarify which state you are working on?  Someone will be able to look up the specific information.  Thanks!

@anonymousABC

March 27, 2022

I am working on Colorado state taxes.

LenaH
March 27, 2022

Without seeing your screen, it will be difficult to determine which deductions are being referred to on your Colorado return. It would be helpful to have a TurboTax ".tax2021" file that is experiencing this issue.

 

You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools. 

  1. Then select Tools below Tax Tools. 
  2. A window will pop up which says Tools Center.  
  3. On this screen, select Share my file with Agent. 
  4. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number. 
  5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

 

@anonymousABC

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LenaH
March 27, 2022

The $2,000 subtraction is the College Invest Contribution. 

 

 

@anonymousABC

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February 15, 2023

Hi,

I have the same issue with Turbo Tax Home & Business 2022.

Note: the steps that you provided are not applicable to this version.

Part-time resident of CO.

 

V/R,

Don

AliciaP1
February 15, 2023

It would be helpful to have a TurboTax ".tax2022" file that is experiencing this issue.

 

You can send us a “diagnostic” file that has your “numbers” but not your personal information.  If you would like to do this, here are the instructions: 

 

Go to the black panel on the top of your screen and select Online. 

  1. Scroll down to and select Send tax file to Agent. 
  2. You will see a message explaining what the diagnostic copy is.  Click send through this screen and then you will get a Token number. 
  3. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

 

@englanddon

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February 18, 2023

Hi,

Thanks for the response.

The Token Number is 1073930.

 

Awaiting your analysis,

Don