Skip to main content
May 25, 2024
Question

I filed using the solar tax credit form. Accepted on 2/9 and still no refund. Find my refund on the IRS site is stuck in processing. Issues with TT solar form?

  • May 25, 2024
  • 1 reply
  • 0 views
No text available

1 reply

DoninGA
Employee
May 25, 2024

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.