I have 2 state returns because of my home of record New York and my wife (married 2019) is from Kansas. For some reason I am unable to file my New York Tax return. Why?

I recommend going back and reviewing your input under the "My Info".

1. On the black panel on the left, select "My Info"
2. Select "Edit" to the right of your name.
3. Scroll down the page and review the answers to your questions.
4. Ensure your answers to the state you lived in and any other state questions are answered correctly.

Pay special attention to the line at the bottom which asks if you earned money in another state.  Confirm this entry is completed if you or your wife's job is located outside the state of residence.

Once you enter this information, you should go back into the W-2 input under income.

Select Edit for this W-2 and scroll down to box 15, State & Local Taxes.  Confirm each state is entered according to the amounts reported on your W-2 forms.

Then go back into the state returns starting with the part-year resident return first (wherever you no longer reside).  Proceed through the questions. 

Then go into the resident state form and verify the questions are answered there as well.