Question

I keep getting a Customer Service Message that says the Maine e-file agency is undergoing system maintenance. Does anyone else have this issue?

Forum|Forum|2 years ago
October 16, 2023
1 reply
0 views

I called and spoke with a TT rep and she can see the Maine return was accepted. I have no ability to see the Acceptance from Maine, and now I need to file an amended return and cannot take action until the TT software is updated.

TurboTax Online

A

Anonymous_

Employee

Did the rep tell you that you had to wait until there is an update for TurboTax??

S

sandrajones1961Author

Thanks for asking. The TT rep said that she would see information about an issue if it had been flagged by TT for a fix (presumably an update). She said she did not see any information regarding this matter in the system.

N

NCPERSON1

@sandrajones1961 - the issue is with the State of Maine - not with Turbo Tax. Other software vendors are reporting the same issues to their customers. Here is one example:

https://vitablog.taxslayerpro.com/message-from-maine-impacting-acknowledgements-2/