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February 12, 2024
Solved

Illinois download will not work

  • February 12, 2024
  • 1 reply
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Repeated tries and workarounds unsuccessful.  Help.

    Best answer by JohnW152

    See if the fixes outlined in the TurboTax Help article State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file will remedy your state download issue.

    1 reply

    JohnW152Answer
    February 12, 2024

    See if the fixes outlined in the TurboTax Help article State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file will remedy your state download issue.

    DRG85Author
    February 12, 2024

    Thanks for the suggestions.  The cleanup program did not work however I uninstalled the program as suggested and after reinstalling it the Illinois state functions work.   So back in business.