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February 2, 2024
Question

Is anyone from Intuit support listening or this is just a users' forum?

  • February 2, 2024
  • 1 reply
  • 0 views

After a couple of posts here and spending several hours on the phone with support (the last one got disconnected without a call back),  I am stuck not being able to download my State Product so I can do my taxes.  I get an error for not being able to download.  The easy solutions would be to give me a key to download it from the pay wall which is what I am offered after I get the error message.  Is there a way of escalating this or ????.  All solutions provided so far have been less than adequate.    Anyone would do!!!

    1 reply

    CatinaT1
    February 5, 2024

    What state are you trying to download?

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