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Best answer by mesquitebean

Alabama DOR says it can take 8-12 weeks for a state refund.   However, we can tell you some things to check.

If you efiled the state return, use the tool below to be sure the state return was successfully efiled and accepted:

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that confirms it was accepted, or if you mailed the state return, then the link below tells you how to check the status of an Alabama state refund. 

NOTE:   You can check the status of an Alabama refund without logging in there as long as you know the expected refund amount and have your Social Security number.  So you do NOT have to establish a username and password there.  Instead at the site, click the "Where's My Refund" link.

https://ttlc.intuit.com/questions/2896703-how-do-i-track-my-alabama-tax-refund


5 replies

Employee
June 5, 2019

Alabama DOR says it can take 8-12 weeks for a state refund.   However, we can tell you some things to check.

If you efiled the state return, use the tool below to be sure the state return was successfully efiled and accepted:

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that confirms it was accepted, or if you mailed the state return, then the link below tells you how to check the status of an Alabama state refund. 

NOTE:   You can check the status of an Alabama refund without logging in there as long as you know the expected refund amount and have your Social Security number.  So you do NOT have to establish a username and password there.  Instead at the site, click the "Where's My Refund" link.

https://ttlc.intuit.com/questions/2896703-how-do-i-track-my-alabama-tax-refund


June 5, 2019
When did you file cause I'm wondering the same thing, I filed in February still saying it is being processed, no letter sent out or nothing. No offsets I've called multiple times. Any luck yet?
June 30, 2019
I filed in March and yes still nothing nobody knows nothing
August 1, 2019
The wait is ridiculous!
It hasn’t been stopped for review! Mine is still pending from end of March and seems thousands are having this same issue with Alabama Revenue. Mine has been 19+ weeks and I have called three times over those weeks and last call was to my local Revenue office here in Huntsville Agent showed my file had not been flagged! I was not missing any correspondence from them. I was not needing to send in anything additional in fact said shows my case had not even been touched!! She said they were only on end of February cases knowing mine was received in March.... Then I made comment “so you are just behind” she responded yes!! Alabama should at least be honest and have a schedule they are going by. I realized she lied to me as well about other cases. I had coworkers who filed in March and expected a smaller refund and had already received theirs. How much longer do we have to wait? It’s almost a new season again! Posted 8-1-2019
August 8, 2019

Mine was accepted by both federal and state mid March, so I called today and was told it was flagged for "a review of my expenses".  No notifications were sent, the generic message on the site is still promising "8-12 weeks from today".  My return has not even been assigned to anyone yet, just "waiting for review".  They said if it was processed today, it would still take 2-3 weeks to receive the refund.  I received my federal refund in a week after submitting it.  The Alabama Department of Revenue  is absolutely ridiculous.

Employee
August 8, 2019

You might think about changing your state tax withholding so that you do not have to go through this again next year.  But AL does pay interest on late refunds.

 

August 26, 2019

Mine was just deposited at slightly over 26 weeks. There appears to be an additional $4.93, which I am assuming is required interest, but I can't find info on when they are required to start paying interest or what the rate is, and whether it's a monthly rate/number of days past deadline. I did nothing different this year than in years past. I think that AL runs out of money and has to stretch it all out. 

April 2, 2020

Mine says it can't verify my wages for 2019 but they couldn't tell me what employer they are missing. 

April 4, 2020

You will need to contact the Alabama Department of Revenue.  Talk to them to see if you  send them a copy of all of your W-2s will that help to speed up the process.

 

@Bweeks89

 

 

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May 1, 2020

I filed withTurbotax and Alabama said because my rate was over 25% or something like that I had to mail in my W2. Then they sent a letter asking to verify my identity. I did all that and my status has said processing for at least 12 weeks now. Should I call?  

May 1, 2020

It depends.

 

You can use the following link to track the status of your 2019 tax refund for Alabama.

 

Track AL refund

 

It appears Alabama is still taking phone calls.  Please see the following link for more ways to contact Alabama if you are unable to track your refund using the link above.

 

Alabama revenue department operations

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