It says I lived in the state over 365 days which is true but it doesn’t let me finish the filing process

Forum|Forum|6 years ago
January 19, 2020
3 replies
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TurboTax Deluxe Online

DMarkM1

Since you are only working one tax year, you need to change the number of days to something 365 or less. If it were a leap year you could use 366. You should verify the states and dates of residency in the "My Info" section.

1. Click My Info on the left hand menu

2. Click Edit by your name and/or spouse to check verify state residency dates.

Only use dates between 1/1/2019 and 12/31/2019. If multiple states, there should be no overlap.

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skilchrist

i put in lived in my state from 1-1-2022 to 12-31-2022 but it is giving me a error that I lived over 365 days. How do you fix this?

HeatherPLO

If you are using the Online version, please see these steps here:

Log completely out of Turbo Tax.
Then, clear your cache and cookies within your browser and completely close out of it. I have included the Help Articles below if you need assistance with clearing cache or cookies.
Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
- You can also try a different browser as well, or "incognito mode".

Clear Cache

Delete Cookies

If you are using the Download/Desktop version, you will need to make sure you have updated your software. To manually update for Windows, please see the Help Article here. For Mac, please see this Help Article.

If none of the above steps resolve the issue, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

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atlynch81

The Software is saying 1/1/2023 to 12/31/2023 is over 365 days and will not let me file