Question

Look i just need to get my 2017 tax return for financial aid.

Forum|Forum|6 years ago
August 8, 2019
3 replies
0 views

It's telling me I need to pay for it and ive searched the entire website to upgrade or whatever and I don't see an option to. All I want is to access my own information. where the heck do I pay for it.

TurboTax

M

mesquitebean

Employee

Was your 2017 return prepared with Online TurboTax? If so, log in to your account and look in the section "Your Tax Returns & Documents." Choose tax year 2017, and look for a link to download/print the PDF. Do you find evidence of your return there OK, but when you try to download, does it ask you to pay? If it was prepared in Free Edition last year, access will be locked. If that's your situation, we can tell you how to pay to unlock your 2017 return.

The method to unlock it depends on what all you have done with your 2018 return. Please answer all of the following, and we can tell you how to upgrade and pay.

Have you already filed a 2018 return in Online TurboTax, or is one still in preparation? Or did you file elsewhere?
Was the 2018 return prepared in Free Edition, and is it still currently in Free Edition?
Is the 2018 return in the SAME account as the 2017 online return?

There's also a free option if a return transcript will suit your purpose. You may be able to immediately download one at the IRS website if you qualify to open an IRS account there. Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
http://www.irs.gov/Individuals/Get-Transcript

K

Karensanch

Literally same and the answer below did not help. If you figure it out please respond

M

mesquitebean

Employee

@ Karensanch wrote:
Literally same and the answer below did not help. If you figure it out please respond

Uh...the threadowner has not even responded yet to the specific questions I asked above to better define their situation so he/she can be given specific steps for their particular situation. The methods can vary. And you also provided no information on "your" situation, which may or may not turn out to be exactly the same. Check this thread later today and see if the threadowner has responded to the questions I asked, and then see if it's the same as your situation. Or if you wish, you can start "your" thread at the link below, where you will be the threadowner, and it will show up as needing help and and responses directed to you. At the link below, click on the blue "Ask a question" button.

https://ttlc.intuit.com/community/after-you-file/discussion/02/203

K

Karensanch

This helped me:

To access a prior year online tax return and you did not use TurboTax for the 2017 tax return or you did not pay for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, you will need to start a 2018 Free online tax return and then Upgrade and pay for the Plus edition ($19.99). You do not have to file

To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Pay Now. On the next screen just click on the Continue button. The next screen will show a review of your Fees, click on Continue. Complete the next screen to pay by credit card and click Continue.