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MAC : Form 540, California Residential Income Tax return shows it is Available but still getting watermark "Do not file. Form not Final"

Forum|Forum|7 years ago
June 1, 2019
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TurboTax Online

Best answer by Bsch4477

I had the same problem and solved it by downloading and installing the CA program again. Let us know if doing that helped you.

B

Bsch4477Answer

Employee

I had the same problem and solved it by downloading and installing the CA program again. Let us know if doing that helped you.

C

cchavez222Author

That did not work. Did not allow me to install as it indicated it was already installed when clicking on CA. If I try to choose another State so I can back out and go back, wants to charge me $39.

O

Opus 17

Employee

Keeping an icon of Turbotax in the dock should have nothing to do with it's ability to update. The dock is just an alias of the program. (You do need to have the CD ejected, or if you used a downloaded installer, you have to eject the virtual disk image window. The CD and disk image are read-only and can't be updated.)

I did have the same problem where state forms were not being updated. There is an easy way on the Mac to delete the state formset, then when the program starts up it force-downloads the updated forms.

Go to ~/Library/Application Support/TurboTax Deluxe 2016/Forms and delete the folder for the state formset that needs to be updated.

macuser_22

Employee

I read it as the OP kept it open in the Dock - not that he had dragged the app to the dock - then TT will not check for updates unless it it manually checked from the TurboTax menu. TT only automatically checks for updates on opening after it has quit and then opened.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**