Massachusetts pension
I saw this question asked last year and did not find a useful answer. For the 2020 returns, I have entered our state pension information from the 1099-R in the federal tax form exactly. It is supposed to be Massachusetts tax-exempt. On the state page "Pension Adjustment -- Federally Taxable" we are supposed to enter the amount that is Massachusetts exempt, but then it states, "After manually entering an exclusion amount above, you will not be eligible to electronically file your Massachusetts tax return." Why? I have never had this problem before! Last year, it was all filled out correctly. Please advise how to get the MA tax-exempt amount properly entered for 2020 AND then submitted electronically.