Question

My state business forms will not print, software says forms not available.

Forum|Forum|6 years ago
March 5, 2020
3 replies
0 views

My business state tax return will not print. It says the forms are not available but when I check Intuit's website it shows that the forms are available for printing. This is for the state of Louisiana. I keep checking to see if there is an update but there is not one. Any suggestions on how to get the forms to print? I can enter all of my information into the tax return, I just cannot get it to print. I got a preview to print one time and it says not to use the forms, even though the website says the forms are available.

Kat11_2

Employee

@CRM1123 I worked with another user from Louisiana who was having the same issue with Louisiana forms. The TurboTax Moderators said that they were able to print the forms without the watermark. The user FINALLY was able to print after going back through the entire Louisiana interview again and eventually it worked. I don't believe this user was using TurboTax Business, though. I'm linking you below to that entire post. Maybe something there will help you? If not, please post back and I'll bring this AGAIN to the attention of TT Moderators.

https://ttlc.intuit.com/community/taxes/discussion/lousiana-state-form-printing-availability/00/1164723/page/2

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

G

GabiU

Community Manager

The whole return won't print or just certain forms? Are you receiving an error code?
If you can provide a screenshot that would be helpful: please make sure no personal information is in your screenshot (for your safety)!

If you'd prefer, I can try printing a sanitized copy of your return if you send us a token number.

Here's how in TurboTax Desktop:

1. Click into your return.
2. Click Online and select "Send Tax File to Agent".
3. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
4. Please provide the Token Number that was generated onto this response.

For TurboTax Online:

1. Sign into your online account.
2. Locate the Tax Tools on the left hand side of the screen.
3. A Drop down will appear. Click on Share my file with agent.
5. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated onto this response.

Thank you.

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