Question

need to file in 2 states--when I try to add 2nd state--screen freezes

Forum|Forum|5 years ago
April 11, 2021
1 reply
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If your screen is freezing, it is recommended that you first log out of your TurboTax Online and delete your cookies.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?.

You can also try using a different browser to add your second state return.

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