Ohio RITA tax form incorrect calculation

In reviewing the local income tax form for the State of Ohio (RITA).  there appears to be an issue with Form 37,  accounting for the city credit for taxes paid to another locality.   If the W2 is entered as withheld for workplace location the form is not accounting for the income tax withheld during the year.   Lines 5 6 and 7 are to calculate a credit from the city of residence for the taxes paid to another city.   For Hilliard that credit is 100%.   However, the form is calculating a 0% credit and showing I owe 100 % of the taxes due despite actually owing nothing.