On the CT-1040 where the 1099 form information will not allow a 10 digit number in Column B. The Connecticut payer's number is 10 digits. CAUSING ERROR.

Forum|Forum|2 years ago
February 9, 2024
1 reply
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Talked to two different TurboTax help line persons. Was on the phone for 1 hour put on hold and then another person picked up. Talked to another hour still no help. Put on hold and was disconnected. At least I got a case number I will try calling back again.

TurboTax Online

Bsch4477

Employee

The error with the payer. Those numbers should be 9 digits long. Contact the payer.

Jrmande Author

I followed the instructions provided by a turbotax reply to remove a leading zero or trailing zero. I mailed the forms into the state. Now it's a matter of wait and see.

NOTE:

In the 2022 TurboTax CT-1040 it did accept a 10 digit payer's number. Also, all previous Payer's numbers have been 10 digits. There should be guardrails on the data entry of Form 1099-R about the 10 digit number.

OPINION:

I really do not think the problem is resolved when I had to manually change the 10 digit number to a 9 digit number to override a bug in the TurboTax software. Because the error that was produced stated the Payer's number was over 10 digits when in fact it was 10. TurboTax claims it's 100% accurate when it's not.