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March 12, 2020
Question

Online version $ is different than software

  • March 12, 2020
  • 1 reply
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I filled everything out online before I was able to download the software version (Deluxe).  The online version showed a $149 refund for the state of Utah, but the software shows no return.

    1 reply

    March 15, 2020

    An option to help determine where the difference is coming from is to compare the tax forms from the online version to the desktop version to see if you can see exactly where the difference is coming from.

     

    You can view your forms in the desktop version.

     

    In the online version, you can view your state tax summary by doing the following:

     

    Go into the black panel on the left and select Tax Tools.

    1. Then select Tools beneath Tax Tools.
    2.  A "Tools Center" box will pop up, select "View Tax Summary"
    3. You will see a screen that gives a snapshot of your taxes based upon your input so far.
    4. Click on the black panel on the left bar and select "Utah tax preview"
    5. You can see your Utah taxable income, adjusted gross income, deductions, etc here.  You can compare these line items to your desktop version to narrow down where the difference is coming from.

    After you review the above items, simply select "Back" in the black panel to get back to the interview forms.

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