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April 21, 2025
Question

Oregon Return not paid through direct deposit

  • April 21, 2025
  • 1 reply
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I filed my Oregon state return with a balance due and selected to pay through direct deposit. The printed copy of the electronic filing instructions confirm this: "Your return shows you have elected to pay your balance due of
| $xxxx by Direct Debit using the following information: xxxx"

 

It's been a week and the taxes are still showing unpaid with the state, and I'm seeing some information on here now they don't even accept direct debits and it must be paid separately. Is Turbotax lying to me that it will be direct debited??

1 reply

CatinaT1
April 21, 2025

I would contact your state.

List of Department of Revenue by state  List of state DOR's 

 

If you want to check the debit date you specified, look on the filing instructions for your return.  It will tell you the debit date the IRS or State will deduct the payment.  If you did not print them out you can view them using the following steps: 

 
TurboTax Online 

  1. In TurboTax Online, sign into your account.
  2. You should be on your Tax Home page.
  3. Scroll down to Your tax returns & documents.
  4. Select 2024, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
  5. Once you're in your return, you can navigate around as usual.
  6. Click Tax Tools (in the black bar on the left of your screen) and then click select Print Center.
  7. Click Print, save or preview this year's return

TurboTax CD/Download 

  1. Go into Forms Mode by clicking on the Forms icon in the top right of the blue bar.  
  2. In the Forms in My Return list on the left, click Filing Inst.  [It's usually toward the bottom of the list.]  The form will appear on the right side of the screen.
  3. You can view the form on the screen or you can print a copy by clicking the Print box at the bottom of the screen.
  4. To return to the interview, click on the Step-By-Step icon in the top right of the blue bar.
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503GregAuthor
April 21, 2025

The date and account information was correct, the federal return was withdrawn correctly. The issue here is that Turbotax told me the Oregon return would be paid and it wasn't, and the only notification I got is that the return was filed successfully. My payment is now late, I have an penalty, and it's 100% Turbo tax's fault for telling me it would be direct debited! Oregon doesn't accept bank information for debit payments.

DawnC
Employee
April 21, 2025

Each return, federal and state has its own filing instructions page.   Payments from 3rd parties (TurboTax) take about 2-3 weeks to post, see Oregon Dept of Revenue.  

 

Oregon does allow direct debit, see Payments Page.   But if your OREGON instruction page shows you selected direct debit, it will be a few weeks before you see the payment post.   

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