Overpaid my state taxes but when I go to file the amount I overpaid is showing $0
So for the second year in a row I over paid my state taxes but when I go to sign and file that amount isnt being reimbursed. When I use other companies and put in the same information Its showing im getting the money back. Im confused whats going on and I dont want to lose out on the money I overpaid like what happened last year.