Question

Paying to file a state tax return

Forum|Forum|6 years ago
April 7, 2020
1 reply
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I am trying to pay to file my state return. I've entered all my information and the credit card information. When the screen appears to confirm the transaction, the button to confirm the transaction is below the taskbar on the bottom of my screen. (The screen presented by TurboTax is larger than my laptop screen, and I can't seem to shrink it to fit the laptop screen) Therefore I can't complete the transaction.

I need a suggestion on how to be able to complete this transaction and file my state return.

GiseleD

What browser are you using? Please advise, and we will look up the process for you to zoom out and reduce the size of the TurboTax window.

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R

rantrimAuthor

Thanks for responding so quickly. I'm using Internet Explorer . Since I sent the message, I moved the taskbar from the bottom of the screen to the left side, and was then able to click on the PlaceOrder button. The state return has now been sent.