Premier Desktop version one state not downloading

Forum|Forum|1 year ago
February 3, 2025
1 reply
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I am in the loop for downloading state forms. I was able to get NY form after using the fixing tool. But I can’t still get CA form. It’s not downloading as I can’t find in the folder.

I have tried 1) uninstalling and reinstalling software

2) deleting caches and cookies, temp file

Can I get some help?

JotikaT2

As I'm not sure of which fixing tool you used, you can also trying using the state install/e-file update loop for steps to help resolve the state download issue.

Most downloads will either show up in the download folder, or under program files and then TurboTax.

If you are still having issues after trying the above, you will need to contact us and ask an agent for assistance.

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