Skip saving federal return online

Forum|Forum|1 year ago
October 10, 2024
2 replies
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I have downloaded the 2023 software to my laptop. I have completed my federal return and want to work on my state return. TurboTax will not let me proceed unless I first save my federal return online. I have saved the federal return to my desktop. I do not want to save the federal return online. How do I skip saving the federal return online so that I can begin my state return?

VolvoGirl

Employee

Never heard of that. Are you sure you are in the Desktop program? We see people all the time that bought the Desktop program but ended up in the Online browser version. Is there a black menu bar on the left side with the menu items, Federal, State, File etc. That is Online. The Desktop program is blue across the top and the menu items like Federal, State, Review, File go across the top.

Can you post a screen shot of it saying you have to save federal online?

Questioner7Author

I am in a place where I don't have an internet connection. So I want to skip saving it online and move on to my state return.

rjs

Employee

@Questioner7

It doesn't say it will save your return online. It just says it will save your return. It will save it on your computer. The separate "no internet connection" message is for something else, not for saving your return. And it's telling you to "Come back to TurboTax" later, so it sounds like it's going to exit the program for some reason. That's why it wants to save your return.

I think you might have accidentally gotten into something that requires an internet connection. It might be trying to update the software. That requires exiting the program, and an internet connection. Or you might have accidentally gotten into purchasing a different state. You might have accidentally clicked the wrong state in a list of states. You said you already downloaded the state software, but did you install it? It might be trying to install the state software, which could also require exiting the program and having an internet connection.

VolvoGirl

Employee

Oh so you already filed federal? Can you just click on State tab at the top to bypass this? I don’t know. When I file I file both federal and state at the same time and am always online. Don’t know why it wants an internet connection to save a return. Have you started state yet? To do state you do need to download the state program first by going online.

Questioner7Author

I have not filed the federal return. I have already downloaded the state software. It won't let me work on the state return without saving the federal return online which I can't do now, without an internet connection. Frustrating. Thanks anyway.

xmasbaby0

Employee

That makes no sense. When you use the CD/download, your return is never saved online. It is only saved to your own hard drive or any back up device you use like a flash drive. Returns prepared using desktop software are never stored in your online account.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**