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February 18, 2021
Question

software saying I owe state tax when I do not.

  • February 18, 2021
  • 1 reply
  • 0 views

Hello. the tax software is saying I owe the state of MO money from last year. What happened was there was an error on our returns that bounced back that we owed money. That was fixed and I owed nothing. I verified this by downloading my tax info from the state. How do I fix this?

1 reply

Employee
February 18, 2021

TT does not update after your return has been accepted.  Your account will always show the result of the return you prepared using the software.  TurboTax never knows if you received your refund —or how, when or even if you paid tax due.  Your proof that you paid your tax will be your own bank/credit card records.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**