State e-file fee $25

Forum|Forum|2 years ago
March 10, 2024
2 replies
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When you purchase the software, the Turbotax Premier label states Federal +State. There is no clear advertising that there is an additional extra $25 fee for e-filing. I hope lawyers sue Intuit for their deceiving advertising. I will avoid Turbotax and any other Intuit software platform moving forward.

bluedeb

Employee

The purchased software states that you get a free Federal program and one free State program, it does not state you get a free State return e-file. There has always been a charge to e-file a State return with the Desktop version. If you print and mail the State return there is no charge.

The following is what is stated about the desktop software:

Includes 5 federal e-files & 1 State download
State e-file additional
CD or Download

Exclusive annual benefits include:

Free Audit Defense ($45 value)
Dedicated phone support
Lock in next year’s software at November’s early season pricing
Automatic renewal each November
Option to purchase unlimited, live expert tax advice^**

wstreichAuthor

I purchased the TurboTax Premier 2023 Federal +E-file State Desktop version on 11/03/2023 at Costco and paid $25 extra for e-file and $35 ($45-$10 Credit) for Audit Defence.

VolvoGirl

Employee

Yes? Do you have another question? That only says State Download. Not a State Efile. Are you in California? If you want to have the $25 state efile fee deducted from your federal refund there is an Extra $40 (45 in CA) Refund Processing Service charge to have it deducted. In California you have to take Audit Defense. You can avoid the extra $45 by paying upfront with a credit card. Or you can print and mail state for free.

You have to watch out when you file. There is one screen that can trip you up.

Levitating84

It’s misleading and obviously TurboTax knows it too. The excuse TurboTax will use it “well that’s your fault you fell for our scam misleading ad”. I too thought it was free included with my purchase, but I had to pay 25 dollars for efile or mail in for free was the other option. Hopefully some lawyer get a hold of this and sue TurboTax for deceiving their customers