State Fee Wording Misleading

Forum|Forum|2 years ago
March 30, 2024
1 reply
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I believe Intuit is misleading the consumer to BELIEVE that they get 1 State E-File with their TT Advantage Premier. But of course, when I went to E-File BOTH Federal and 1 State, I get asked for a payment of $25 to E-File the State.

This is why consumers come to distrust Intuit - traps of wording and fine print.

Unfortunate business practice.

Kevin W.

Kat11_2

Employee

So sorry you experienced this issue of being surprised to find a state e-file fee. The Desktop platform of TurboTax includes one state TAX PROGRAM, but not a free state e-file. It does get confusing.

Users can always print and mail their state returns for no additional cost (except the cost of postage).

Thanks for your feedback, Kevin W.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***