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Best answer by bluedeb

With the CD/Download software you get a Free State program (to prepare your return), there is a charge to e-file a State return.   You can mail in your State return to avoid the e-file charge.

 

With the Online version, there is no charge to e-file, the charge is for the returns.  It is the same price whether you e-file or mail in your return.

3 replies

bluedeb
bluedebAnswer
Employee
March 28, 2020

With the CD/Download software you get a Free State program (to prepare your return), there is a charge to e-file a State return.   You can mail in your State return to avoid the e-file charge.

 

With the Online version, there is no charge to e-file, the charge is for the returns.  It is the same price whether you e-file or mail in your return.

April 23, 2020

I am really getting pissed. I have evidently been scammed by Turbo Tax. Now I am being charged for filing my State tax!!

February 18, 2021

Why is my state taking so long it’s never been like that ??

SForrestLO
February 20, 2021

@Owenbradley

 

Can you clarify the issue? What do you mean by taking long? Have you filed already? If so, you can contact your state for the status of your refund. 

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March 7, 2021

THE PROCESS FOR STATE FILING IS AWFUL. WHEN MY PAYMENT WAS NOT ACCEPTED, THE PROGRAM GAVE ME A SUPPORT NUMBER WHICH DIRECTED ME TO AN AUTO ATTENDANT WHICH WAS NOT RESPONSIVE TO MY NEEDS AND THE REMAINDER OF THE DIRECTION FROM TURBOTAX WAS USELESS. I WAS DIRECTED TO A FOREIGN SPEAKING LIVE PERSONA TWICE ON POOR CONNECTIONS, THEN FINALLY THE SECOND PERSON DID NOT UNDERSTAND WHAT I NEEDED AND REDIRECTED ME TO A DOMESTIC REP WHO ALSO WAS UNFAMILIAR WITH THE TYPE OF PROBLEM I WAS HAVING. FINALLY AFTER ABOUT 90 MINUTES OF TIME WASTED, WE MANAGED TO GET THE JOB DONE. I HAVE NEVER BEEN THIS DISAPPOINTED WITH TURBOTAX. AND THIS WAS WHEN I WAS TRYING TO GIVE THEM MONEY! IT WOULD HAVE BEEN FASTER TO TAKE IT TO THE POST OFFICE AND MAIL IT IN BY CERTIFIED MAIL!