State of CT efiling

Forum|Forum|1 year ago
February 14, 2025
2 replies
0 views

Still can't efile my State of CT return. I was waiting for the CT-1040 form to be updated and finally got that but still can't file because "return is a non-calendar year return". Customer Service told me the forms would be ready by Feb 13th. My daughter filed her CT return using the Turbotax app back on Jan 28th, I bought my software from Amazon. I no longer believe this a problem with the State of CT, it's a problem with Turbotax. I'm past frustrated and just getting plain angry. Turbotax tells me to mail in my CT return - I didn't pay for the software so that I could mail it in.

CatinaT1

See the solution in this community thread: https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-says-ct-forms-will-be-available-1-23-25-so-i-m-wondering-why-i-can-t-file-my-ct-return/01/3482552#M1288285

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

JJjrvr80Author

Where is this link taking me? I don't know if I can trust it. Why not just answer my question here?

RachelW33

It is completely prudent to be leery of clicking on links that you aren't sure about. @JJjrvr80

Catina was referring to this solution posted by User Jreyno7799:

If you are having the issue with the desktop software here is what you just do to solve your issue of forms not being ready. Close out the program --> go to add/remove programs on your desktop/computer --> completely uninstall the 2024 TurboTax software (don't worry it doesn't delete your started return, that file is saved) --> once removed go to where you downloaded your original software and redownload it.

Once downloaded and installed again, the system will update all applicable state and federal forms. By doing this my CT return had all the forms refreshed and now showed the 1040 and 1040 dependent forms as available and ready to file. For some reason there is a bug in the updating for CT and it doesn't come through as a normal update, you have to completely delete and reinstall the software. This should fix the issue all of us are having.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"