Question

State return not submitted ....error message

Forum|Forum|6 years ago
April 1, 2020
1 reply
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When trying to submit my state (SC) tax forms, a get an error message which causes the software to close. I re-opened the program, and it indicates that my taxes were not submitted. I tried to submit again and the same error occurred. However, my debit card was still charged the $24.99 fee. Federal taxes went through. Any idea what happened and whether or not the state taxes were actually submitted???

ReginaM

There are a couple of things that you can try to get past this snag,

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T

TM17Author

Thank you for your reply. But the version of TurboTax that I'm using is the downloaded version and not the on-line version. The downloaded version will now not open. It worked fine when I used it to complete my federal and state returns. Now, I launch the application, it connects to the server looking for the latest updates and then shuts down. It will not open. I am using it on my McBook air OS 10.14.6