Question

State software rejection and charged federal again?

Forum|Forum|5 years ago
February 17, 2021
1 reply
0 views

I just got charged $50 for self employed federal (when not self employed and already paid $80 to file both fed/sttate) for a rejected state ($0 refile) due to software update that decreased our return automatically without knowing why.

1. Why charged me an additional $50 federal when federals was accepted with no issues.

2. Why did it changed to self employed? I am confused.

3. How do I find out where the return adjustment is and refund of the $50?

TurboTax Basic Windows

M

MichelleLO

Please reach out to TurboTax Customer Support via the below link to discuss your options. Use the keywords billing issues and do not use the word refund or you will get a phone number for tax refunds.

What is the TurboTax phone number?

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