Question

State tax forms (Arkansas) blank.

Forum|Forum|6 years ago
March 1, 2020
1 reply
0 views

After completing a review of state taxes (no errors noted), I looked at the various forms required for filing and I noticed that several forms were blank. The main Arkansas form AR1000F had no information on it and TurboTax calculated $0 payment due/refund owed. I find this hard to believe since we have a $5000 per year state tax credit and generally get around a $6-7000 a year refund. With a lot of forms blank I can't piece together the information I need. Is there anybody else whose had this issue? Thanks.

AmyC

Employee

The issue was resolved on 2/27 so I think your program has something stuck in it. Please do the following:

Delete the form:
1. Open or continue your return in TurboTax.
2. In the left menu, select Tax Tools
3. then select Tools.
4. In the pop-up window named Tool Center,
5. choose Delete a form.
6. Select Delete next to the form/schedule/worksheet in the list and follow the instructions.
Log out of your return.
Try one or more of the following:
- Don't use Internet Explorer.
- Clear cookies and cache, instructions on the links.
- Sign in using a different browser.
- Sign in using a different device.
Log back into your return.
Complete AR again.

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S

Sblank7

Well I just purchased Arkansas today - March 3rd - so if it was fixed 2/27 it still isn't working. All data shows up on the AR info sheet, but nothing is transferred to the state forms. Since I paid $45 for AR, I feel totally frustrated. And going thru all the steps you recommend is time consuming and again frustrating!