Question

state taxes

Forum|Forum|6 years ago
February 3, 2020
2 replies
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I am trying to efile my federal taxes but it won't let me. I don't pay state taxes I am retired. so how do I do this

Employee

There are no issues with state returns that would prevent you from e-filing your federal return. What, exactly, does TurboTax (TT) tell you is preventing you from e-filing?

What state do you live in? I know of no state that has an automatic exemption from filing, for retirees. Many exempt certain retirement income or have retirement credits. You need to be sure you meet the criteria before not filing a state return.

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US. It should show the wait times. Free support is not available to Free Edition users. You will have to upgrade to talk to a representative.

Live help is available 7 days per week from 5:00 a.m. to 9:00 p.m. PST. (Jan 11- Apr 21)

S

StratigosA08

Once you have entered all of your tax information proceed to the "Review & File" section of TurboTax to run an error check and the proceed with filing your taxes. In the filing step you will be given the option for electronic filing and filing by mail.