Next, check the applicable link to re-download the State for Windows; for Mac.
If you are still experiencing unexpected results, you can call in to TurboTax - click the link for your call-in options - and tell them you were given this message from the TurboTax Employee Experts in Community for the Call Center Team:
your program is not updating.
This is a known issue.
The solution is for the call center pro's to push you
first the federal software, and
then the state.
Everything will work after the new download. Thank you for your patience.