Question

Trying to download 2022 California the end of February

Forum|Forum|3 years ago
February 25, 2023
2 replies
0 views

I've been trying since mid Jan (6 weeks) and type in the payment info and it seems it doesn't like Visa or Discover. It's the same card we've used in the past/.

TurboTax Home & Biz Windows

hbl3973

Employee

pauldst,

I'm afraid you will need to call TurboTax support on this one. These forums are not the vehicle to resolve payment issues. Take a look at https://ttlc.intuit.com/turbotax-support/en-us/ and be polite but persistent.

C

ChondelLO

Employee

@pauldst Try clearing your cache and deleting your cookies and then try again. If this doesn't resolve this experience, please contact Customer Support for assistance.

For information on how to clear your cache, please visit the help article below.

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For information on how to contact Customer Support, please visit the help article below.

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