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December 24, 2023
Question

TT Virginia and other state download doom loops

  • December 24, 2023
  • 1 reply
  • 0 views

So many of us have exactly the same problem.  Frustrating and difficult to believe.  Never a problem before. The only "positive" thing I can say is that I filed for a refund of $40 (wrongly charged) and got it within a few days.  When I bring up TT now to look at the state download option, it seems to assume I have already downloaded the VA state when it has not been downnloaded (look in "forms" and find no state forms below federal). Any further attempt to download a state right now will result in a $40 charge.  Here we go "loopdy loop" again.

Doug H.

    1 reply

    Employee
    December 24, 2023

    Thank you for posting.

     

    Hopefully, the issue will be resolved within a week or two.