Turbo Tax 2024 problem

Forum|Forum|1 year ago
February 18, 2025
1 reply
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I purchased the 2024 desktop version of Turbo Tax to run on my Mac computer. It won’t install. You must have the Mac Operating System Ventura 13 or newer for this to work. Mine is running Mac OS Monterey 12.7.6. Last year’s version of Turbo Tax supported my OS. Big change for this year. I wish this was mentioned on their website before I purchased the product. Not Happy!

xmasbaby0

Employee

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

If you cannot upgrade your OS, you can still use online TurboTax. You cannot pay for online using the license code, so seek a refund for the download.

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**