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February 7, 2024
Question

TurboTax is not letting me do Missouri and Kansas returns. Is there a problem with the system?

  • February 7, 2024
  • 1 reply
  • 0 views
TurboTax online isn't transferring data to the states to figure the taxes. It keeps saying they haven't been started but the next screen says done with states but it's not done. Never went through it or input anything

1 reply

February 7, 2024

TurboTax transfers data from your federal return to your state return. If the info in your federal return is incomplete or incorrect, your state return won't be complete or correct either.

 

Before you begin troubleshooting your state return, go back through your federal return (starting at the Personal Info tab) and make sure everything's correct.

 

Once you're done, select the State Taxes tab and review the state section. Pay close attention to the info, especially if you made changes to your federal return. There might be new sections that need to be completed.

 

Sometimes changes made to your federal return won't transfer if you override info in your state return. If this happens, delete your state return and start over.

 

Please see this TurboTax help article for more information.

 

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