Question

Unable to file SC 2022 Amended Return

Forum|Forum|2 years ago
December 7, 2023
1 reply
0 views

When I use the website and click amend return I get taken to a blank white screen. No links, no text, nothing to do but stare into the infinite white abyss.

When I use the 2022 TurboTax Desktop application I was able to make my changes and print my federal forms, but then the screen advances to:

"Let's get ready to file your taxes

Great Job! You're almost done.

It's time to wrap up your 2022 taxes and file your returns.

[Back] [Continue]"

Clicking the 'Continue' button does absolutely nothing. The tabs show me at 'Audit Protection' and when I click on 'Summary' it takes me to the guarantee of maximum refund, clicking continue advances to a Thank You page with [Back] and [Exit TurboTax]. If I click 'Back' from the guarantee page it takes me back to the "Let's get ready to file your taxes" page. It absolutely will not efile my SC return and this is the only way for me to submit my return.

TurboTax PLUS Online

Employee

caaumenAuthor

Here is the URL I am taken to after clicking to amend my return in the web browser:

https://us-east-2.turbotaxonline.intuit.com/turbotax/wtt_err.htm?Error=2&component=TTServiceErrors&authid=[removed]&referrer=undefined&partnerName=&productid=null&customerSource=[phone number removed]&referScreen=

The problem still exists today. I don't imagine the desktop application would change without a new install, but just the same I checked and still clicking continue has no effect.

VolvoGirl

Employee

You can not efile a prior year return, original or amended. Ignore the error messages. Can't you print and mail it? Go into Forms mode and print from there.