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Solved

Unable to Print and File South Carolina Forms

Forum|Forum|4 years ago
February 1, 2022
9 replies
0 views

My taxes are done. I e-filed Federal. I tried to print South Carolina State tax forms to mail in and Desktop Turbo Tax 2021 says SC forms aren't ready. When I select notify me when forms are ready, the TurboTax website there are no missing forms. So, what's the problem TurboTax? If there are no missing SC forms, why can't I print and file my taxes? Is there software glitch that needs to be addressed? I have updated my desktop TT software and there are no more updates to install - it is up-to-date. I have restarted the program- it made no difference. Please help!

Best answer by DoninGA

Most of the South Carolina state tax forms are not yet finalized and available for printing. They are estimated to be finalized and available on 02/10/2022.

Go to this TurboTax website for South Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_sc_online_individual.html

DoninGAAnswer

Employee

Most of the South Carolina state tax forms are not yet finalized and available for printing. They are estimated to be finalized and available on 02/10/2022.

Go to this TurboTax website for South Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_sc_online_individual.html

fuzzy1nbAuthor

Thank you! It would be nice if the TurboTax software took you to the page to show you what forms are delayed and the expected date. I could not find any information easily myself.

DoninGA

Employee

@fuzzy1nb wrote:

Thank you! It would be nice if the TurboTax software took you to the page to show you what forms are delayed and the expected date. I could not find any information easily myself.

In the Review section of the TurboTax program there should be a list of forms and/or schedules included in your tax return that have not yet been finalized and the date when they will be available.

sctaxproblem

I am having difficulty also filing my SC state return. My bank routing number as well as my account number will not stay entered into the system. I know the information is correct. I kept getting the message 'Routing and account numbers needed'. I have tried more than one bank account, but the message keeps looping in the final review. I started completely over with my return, but the message prevents me from finalizing my returns. Is there a glitch in the system?

tcandkk

Mine is still doing this routing/account number thing after the latest updates, plus removing and installing the SC for again.

lynwilson31955

I've been fighting the same issue as you, and also have yet to find resolution. TurboTax is a joke - their "customer service" is non-existant, and practically none of their online help is current.

bigbarthy

Turbo Tax says SC State tax online tells me SC forms not ready. I went to the site TT posted and it says they are ready, now what?

bigbarthy

btw...it says the forms are available to E-file can be completed, but you can't print until 2/10/222. I just want to file, I can print later. Please advise

Cynthiad66

@bigbarthy

As stated, by @DoninGA many SC forms are not available for print yet. February 10 was date scheduled for this issue to be fixed. It is not as simple as it seems to fix this issue because once SC has finalized and released the forms then TurboTax will have to incorporate them into the system so that you can successfully e-file and print your return. In your case Print your return.

It does not seem that you need to upgrade your system. When the printing is available, you will be able to log into your return and print them. Please check back often to see if printing is available.

[Edited 2-11-2022 9:20AM PST]

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bigbarthy

It takes me all the way to where says ready to efile. A box shows up and says SC tax form are not ready; you can preview but cannot be filed with the state. This whole process is a joke

tliferi

I've been experiencing the same issue. I submitted my Federal return and waited for the state forms to be "ready".

The fix I found today was to delete your state entry (i.e. go to the State tab of your return. On the "Status of your state returns" page, delete the South Carolina entry by clicking the trash can icon.). Then add the state return back again for SC. All the info from the federal tax return will auto populate. It will allow you to pay for the SC state return and submit the return successfully. Hope that helps!!!

tcandkk

After getting the latest update on SC forms, I still cannot e-file. It fails to accept the routing and account number just like before. Yes, I have removed and installed the SC form over and over, restarted, changed the form directly, etc. Is this ever going to be fixed?

LB0254

The link to see forms status was helpful. It says everything available that I needed. My e-file worked back in February and I have received my refund. However, TurboTax still will not allow me to print SC return because forms are unavailable. I have received 2 e-mails from TT saying forms are ready but still can’t print. Have called support 3 times and they say wait a few days. I am beginning to support the guy who says we need a lawyer. As of this afternoon I still cannot print. Is anyone else having this problem?

CarissaM

The forms all appear available currently. If you are using the desktop version, I would suggest following the instructions here to manually update your software and try once more. Please let us know if there is anything else we can assist you with @LB0254.

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jhenderson452

I was able to e-file my SC tax return in January. For some reason though I can not print even though the forms was suppose to be available for print Feb. 10th 2022. If I do print it has do not file all over the forms. I have received my taxes the state accepted and sent the money quickly but I would like to be able to print it without all this writing on it. Any date or time when the SC return will be moved to preview only to available for download?

DoninGA

Employee

@jhenderson452 wrote:

I was able to e-file my SC tax return in January. For some reason though I can not print even though the forms was suppose to be available for print Feb. 10th 2022. If I do print it has do not file all over the forms. I have received my taxes the state accepted and sent the money quickly but I would like to be able to print it without all this writing on it. Any date or time when the SC return will be moved to preview only to available for download?

Try this procedure -

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.

This will take you back to the 2021 online tax return.

Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets

LB0254

Thanks - after two months (well, one day short) I have finally South Carolina return for my records!

Cpalm

It is mid-March. I filed both state and federal back in late January or early February. Everything was accepted and I have received my money from both. However, for documentation purposes I STILL cannot print my SC taxes. I spoke with a representative of turbo tax and she said I would be able to as of March 3rd so I have been very patient but I am almost done with this mess. I like to keep a paper copy of the taxes in case I get audited. Fix this issue already!!!

DoninGA

Employee

@Cpalm wrote:

It is mid-March. I filed both state and federal back in late January or early February. Everything was accepted and I have received my money from both. However, for documentation purposes I STILL cannot print my SC taxes. I spoke with a representative of turbo tax and she said I would be able to as of March 3rd so I have been very patient but I am almost done with this mess. I like to keep a paper copy of the taxes in case I get audited. Fix this issue already!!!

Try this procedure -

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.

This will take you back to the 2021 online tax return.

DonS7

March 21 and my SC tax form on your app still says not yet available to print. I paid TurboTax to eFile or at least be able to print my forms. I should get a refund for the hassle. Long time customer

rubini

E-filed Federal and South Carolina on January 30, 2023 and both were accepted, but I'm unable to print South Carolina forms.

Please advise if there is a solution to this dilemna. Customer service at TurboTax is no help (1 hour on telephone but no solution).

DoninGA

Employee

@rubini wrote:

E-filed Federal and South Carolina on January 30, 2023 and both were accepted, but I'm unable to print South Carolina forms.

Please advise if there is a solution to this dilemna. Customer service at TurboTax is no help (1 hour on telephone but no solution).

On the Tax Home web page click on Add a State this will take you back to the 2020 online return.

Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return.