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March 6, 2022
Question

Wants to Charge me for State Download

  • March 6, 2022
  • 1 reply
  • 0 views

Purchased TT Deluxe download, which includes Federal and State + Federal E-File.

Program says "State not Installed." When I try to install it, it tries to charge me $45. Why?

    1 reply

    March 6, 2022

    It should not prompt you to pay since the download is included. Please reach out to TurboTax Customer Support to for assistance. 

    What is the TurboTax phone number?

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