Why do I not qualify for the Family Tax Credit?

You may not be receiving the  Child Tax Credit (CTC) credit because of your income.  The maximum amount of the (CTC) is $2,000, and the maximum refundable additional Child Tax Credit is $1,600. To be eligible for the CTC, you must have at least $2,500 of income from working.  The credit is calculated based on the amount you earned above $2,500. Your modified adjust gross income has to be under $400,000 for Married Filing Jointly or Qualified Widower and $200,000 for all other filing statuses.  If your child is older than 16 at the end of 2023, they don't qualify you to get the CTC, but you may still be eligible to get the   $500 non-refundable credit for Other Dependents instead.

In addition to the requirements listed above, you child must meet the following eligibility requirements to qualify for the Child Tax Credit.

• Be under 17 by 12/31/2023
• Be related to you (child, stepchild, foster or adopted child, sibling, or descendant of any of them)
• Have a Social Security Number
• Lived with you for more than half of the year
• Didn't provide for more than half of their expenses
• Be a U.S. citizen, U.S. national, or U.S. resident alien.

For more information, refer to the TurboTax Help articles: 2023 and 2024 Child Tax Credit: Top 7 Requirements, What is the Child Tax Credit?, and What is the Additional Child Tax Credit?