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March 31, 2025
Question

Why does this tax return say "Turbotax Live Premium", and one I started a few days ago does not say "Live"? Can I take the "Live" off of this one? The first one is $129

  • March 31, 2025
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turbotax Premium

    1 reply

    Employee
    March 31, 2025

    The LIVE products are an upgrade that includes live tax help from an expert during return preparation and if desired, a final review of the return prior to filing.  It does add considerably to the cost.   Many people end up in it by mistake.   Here's how to remove it prior to paying and hopefully get back to regular Premium.   Since you started in regular Premium, you should be able to use the second method in the FAQ below, which is easier and should preserve your data.

     

    FAQ:  How do I remove TurboTax Live?

    https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

     

    NOTE:  Also be aware that if you choose to pay your TurboTax fees out of your Federal refund, there is an additional $40 service fee for that payment method ($45 for California filers.)   You avoid that extra fee by paying the fees upfront with credit/debit card instead.