Skip to main content
February 13, 2024
Question

Why does Turbo Tax incorrectly think the W-2 shows state wage information (Boxes 15-17) for more than one state? It does not. My husband lives and works in NJ.

  • February 13, 2024
  • 1 reply
  • 0 views
His employer is a local government with a NJ address.  

1 reply

AmyC
Employee
February 13, 2024

Your husband lives and works in NJ but if his residency is in another state with you, the resident state gets to tax the income and calculate a credit from the NJ tax liability.

 

Review the w2 entries and be sure only NJ is showing. You may have something stuck in the program.

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the w2 if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

 

Desktop version: 

  1. Delete the form
  2. Save your return while closing the program.
  3. Update the program
  4. Open
  5. Enter the information again.
**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
Kgirl58Author
February 13, 2024

His residency is also in NJ with me.  I live and work in NJ, for a NJ based employer.  We file jointly.  None of this makes any sense.

JohnB5677
February 13, 2024

Please clarify your question.

  • What is telling you there is another state?
  • Is an additional state listed on his W-2?
  • What state is listed as the home state in My Info?

Please contact us again and provide some additional details.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"