I’m an e-5 in the military but turbo tax keeps wanting to charge me 78 dollars. I thought military was free?

Forum|Forum|2 years ago
February 13, 2024
2 replies
0 views

I took a picture of my W-2 and notified them I’m active duty. This is ridiculous.

TurboTax Deluxe Online

xmasbaby0

Employee

MILITARY DISCOUNT

https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp

(There are no military discounts on “Live” versions, thee CD/download or on add-on features)

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SteamTrain

Employee

@zjp707

Just because you took a picture of that W-2 does not mean TTX recognizes it as being Military...

Why? Civilians also work for DFAS.

1) Go Back to the W-2 area and EDIT that w-2.

2) After first checking EVERY box to make sure the numbers went in right (pictures are known to create huge errors.)

THEN

3) On the page after the main W-2 form, the is a page with a whole long list of checkboxes.

YOU MUST check the checkbox in the middle that indicates the W-2 is for military active duty.

Only then will TTX recognize you're eligible for the free software & filing available to enlisted personnel.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

UsernameAddedUnderDuress

I have the same issue. Yes, OF COURSE, I checked the box stating I am active duty but still land on the final charge of 89 dollars.

Turbo tax seems extra deceptive this year.

My question: Will there be a clearly visible page that states a discount is applied. I am not going to click the "confirm payment" button if I don't see this discount applied first.

DawnC

Employee

Yes. If your return meets the requirements below, the Military promo is automatically applied and no payment is necessary.

Offer valid for active duty and reservists of an enlisted rank (E-1 through E-9) with a W2 from DFAS entered
Excludes National Guard members
Excludes TurboTax Live products
Discount will be applied when you are ready to file

Thank you for your service @UsernameAddedUnderDuress!

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